1. Introduction At iSolution India, we strive to provide the best web development services to our clients. This Cancellation and Refund Policy outlines the terms and conditions under which you may cancel your services and request a refund.

2. Cancellation Policy

• Project Cancellation by Client: Clients may cancel their project at any time by providing written notice to iSolution India. The cancellation will be effective upon receipt of the notice.
• Project Cancellation by iSolution India: We reserve the right to cancel a project at any time if the client fails to comply with the terms of the agreement or if the project is deemed unfeasible.

3. Refund Policy

• Refund Eligibility: Refunds are only available for services that have not yet been rendered. If work has already commenced on the project, a partial refund may be issued based on the amount of work completed.
• Non-Refundable Services: Certain services, such as domain registration, hosting fees, and third-party services, are non-refundable.
• Refund Request: To request a refund, clients must submit a written request to iSolution India within 30 days of the cancellation notice. The request should include the reason for the refund and any supporting documentation.

4. Refund Process

• Review and Approval: Upon receiving a refund request, iSolution India will review the request and determine eligibility. Clients will be notified of the decision within 10 business days.
• Refund Issuance: Approved refunds will be issued within 15 business days of the approval notice. Refunds will be processed using the original payment method unless otherwise agreed.

5. Dispute Resolution

• Negotiation: In the event of a dispute regarding a refund, both parties agree to attempt to resolve the issue through good faith negotiations.
• Arbitration: If the dispute cannot be resolved through negotiation, it will be referred to arbitration in accordance with the laws of Bhubaneswar Jurisdiction.

6. Changes to Policy iSolution India reserves the right to modify this Cancellation and Refund Policy at any time. Changes will be effective upon posting on our website.

7. Contact Information For any questions or concerns about this policy, please contact us here or mail at mail@isolutionindia.in.