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Business Communication Skills Course

Categories: Soft Skill
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About Course

What you'll learn

  • Business grammar and business English
  • Writing a business letter
  • Professional email communication skills
  • Report writing skills
  • Business proposal writing
  • How to conduct yourself professionally
  • Conflict resolution skills
  • Meeting communication skills
  • Presentation skills and creating storytelling presentations
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Course Content

Introduction and warm welcome to this business writing and communications course

  • Welcome and what to expect from this business English and communication course

Basic grammar for business writing

Fixing common word choice errors

Verb tenses

Common grammar and word choice mistakes to avoid

Writing email to co-workers or managers. Elite email writing to impress!

Practice activity to sharpen your communication skills in difficult situations

Additional attention to detail in your email and overall communication

Writing a cold email pitch. Email writing to potential clients.

Proofreading your writing

Instant messaging etiquette communication skills

Writing a business letter – communication skill

How to write a business report – advanced communication skill

How to write a business proposal – advanced communication skills

Writing for managers

Writing a corporate or personal blog

Assertive communication

Negotiation using assertive communication

Resume writing

Storytelling for emotional connection & persuasion in professional communication

Starting the second part of the course: Communication skills beyond writing

Listening skills as part of written and verbal business communication skills

Phone and video call communication skills

Effective meeting communication skills and productivity

Feedback: Getting and giving feedback

Communicating your business from elevator pitch to investor pitch to sales pitch

Creating beautiful presentations with Google Slides or Powerpoint

Don’t forget – your visual online appearance and brand


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